The Goldilocks problem: Too much, too little or just enough practice business data?

There were three bowls of porridge she tasted. Papa Bear’s was too hot, Mama Bear’s was too cold, but Baby Bear’s was just right. – Goldilocks and the Three Bears
“You can use all the quantitative data you can get, but you still have to distrust it and use your own intelligence and judgment.” – Alvin Toffler
A dear old client wrote recently. “I’d like my staff to give me a daily scorecard. How many patients did we see? How many surgeries were booked? How much money was deposited? What’s (Read more...)

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