Negative Online Reviews

Negative Online Reviews, Opportunity to Show Transparency, Randall V. Wong, M.D.Negative online reviews can be a good thing.  Negative feedback, that is, poor reviews, complaints online, etc., can be maddening.

You don’t even have to have a website.  These days, if a disgruntled patient or employee wants to post something negative about you or your practice, there are countless places where a negative review or comment can be made…blogs, Yelp, Facebook, etc.

You can’t stop it, even if the c (Read more...)

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