Follow-up care system may educate patients, increase satisfaction

NEW YORK — Using MDbackline for automating contact with patients before and after office visits can save time, educate patients and help collect industry data, according to a speaker here. John A. Hovanesian, MD, FACS , presented the physician-patient process and the advantages of MDbackline, a patented, cloud-based follow-up care system, at OSN New York 2015.