Q&A: Addressing the explosive growth of telehealth use amid COVID-19

Approximately one in 10 Americans used telehealth as an alternative to in-person visits to doctor’s offices, urgent care centers and EDs, according to a survey published last year. However, it was not until the COVID-19 pandemic that the uptake of telehealth dramatically changed, an expert told Healio Primary Care.
Joseph C. Kvedar, MD, president-elect of the American Telemedicine Association, said his health system — Partners HealthCare in Boston, which includes Brigham and Women’s Hospital and Massachusetts General Hospital — used telehealth for medical office visits

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