WAILEA, Hawaii — Staffing disruptions, questions around telehealth and the vaccination status of office staff are questions practice managers are contending with a year into the COVID-19 pandemic.
“When we went down, we got more efficient. Our culture kind of tightened up a little bit,” Patti Barkey, COE, said in a panel discussion at Hawaiian Eye 2021. Decisions were made about which staff to retain, lay off or furlough.
“We learned from this that we were actually overstaffed,” William B. Trattler, MD, said. In May 2021, Trattler’s staff is operating with