Researchers found no association between low-value services and patients’ ratings of their health care experiences, an analysis of Medicare claims showed.
Patient experiences and ratings are often used “to incentivize quality improvement through public reporting and performance-based payments,” according to researchers.
The widespread use of patient-reported health care experiences may “encourage physicians to provide more low-value services (care that is not associated with a clinical benefit), out of a belief that responding to patient demand or the perception that