Support staff shortage creates unprecedented situation for ophthalmic practices

An ophthalmology practice cannot operate efficiently and effectively without a full complement of motivated, well-trained staff.
In many practices today, help wanted signs are the sign of the times. Medical care is primarily delivered face to face, so working from home is not an option for most caregivers. Some practice support functions can be delivered outside the office or surgery center, but hands-on eye care requires a face-to-face presence.
I have been engaged as a leader in the management of ophthalmology practices for 45 years. The current environment is the toughest for staff