VIDEO: Online reviews should present history of patient satisfaction

In this Healio Video Perspective, Cynthia A. Matossian, MD, FACS, and David Evans, PhD, MBA, discuss how physicians can use newer and older online reviews to highlight a practice’s history of quality service.
Evans and Matossian also discuss why it is important for online reviews to be attached to the physician’s name alongside the practice name, as this can help build traction and keep reviews up to date.

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