Physicians who utilized remote scribes saw an increase in patient satisfaction compared with those who used in-person scribes, according to a study presented at the American Society of Retina Specialists meeting.
“We found that the use of remote virtual scribes resulted in a significant increase in the [net promoter scores],” Mohsin H. Ali, MD, of the Retina Group of Washington, said.
The single-center retrospective cohort study investigated physicians who transitioned from working with in-person scribes to remote virtual scribes from March 2022 to September 2023 compared with a